The Last Supper: frequently asked questions
Who pays a reduced rate, and who enters free?
The museum has a full-price ticket, a reduced rate for visitors aged 18 to 25 who are EU citizens or come from countries with reciprocity (Switzerland, Norway, Iceland, Liechtenstein, Uruguay), and free entry for EU citizens up to 18, people with disabilities with one companion, licensed tourist guides and other categories listed on the museum’s FAQ. Booking is compulsory even when entry is free. The Abbonamento Musei Lombardia is not valid. The museum’s guided visits are added to the ticket when you book. The age rule for the reduced rate is worded in two ways on the museum’s page, so check its FAQ. Read on 24 October 2026.
Is booking compulsory, and what if it is sold out?
Yes, always, for everyone, including children and free-entry visitors. Entry is in turns of 15 minutes for at most 40 people. Tickets are released quarterly: September to December 2026 went on sale on 23 June 2026 at 12:00, and January to April 2027 were not yet on sale on 24 October 2026, with no confirmed opening date. Extra tickets are put on sale every Wednesday at 12:00 for the whole following week, only online. If a date is sold out, the museum says that availability is updated daily, and we found no waiting list.
Is the ticket in my name? Can I change or cancel it?
Yes. The museum says the ticket is in your name to counter ticket touting: you enter the name and surname of every participant when you buy, and an ID document is checked at the entrance. Collect it at the ticket office in Via Ruffini with the payment receipt, at least 30 minutes before your time, and every visitor must be there in person. For single tickets the name cannot be changed, online or by phone, nor on free Sundays. The museum says purchased tickets can never be refunded, date and time cannot be changed, and the right of withdrawal does not apply.
What do guided visits by tour operators add?
The museum admits all visitors in timed turns of 15 minutes and describes no priority lane. The guided visits on this site are run by third-party operators, each with a live guide: about 45 minutes to 1 hour with a guide in English (on some also Italian or Spanish), small-group versions, and longer tours that add a city walk, the Castello Sforzesco, the Pietà Rondanini, the Duomo or La Scala. The museum has its own guided visits too, of 45 minutes with a microphone, in Italian or English at fixed times, which you add when you book. The museum does not mention these products, and we could not confirm how places for third-party visits are allocated: read the card and its cancellation terms before you pay. Several of these visits are not refundable, according to the listing.
How long is the visit, what can I bring and is it accessible?
The turn in the refectory lasts 15 minutes; the museum does not state the total length of the visit. Bulky luggage, food, drinks, flasks and bottles with liquids are not allowed; free lockers are at the ticket office while they last, for up to 60 minutes. Phone calls in the route and the refectory, loud talking and professional photos or video without written authorisation are banned; we found no rule on personal phone photos, so ask at the ticket office. The route is accessible for visitors with reduced mobility, and the refectory has a tactile model of the painting.